Privacy Policy
We only collect personal information that you choose to share with us — your name, email address, and phone number if you contact us, plus whatever details you include in the body of your message. We use that information for one purpose: to write back to you. We do not sell it, lend it, license it, or share it with marketing partners or advertising networks. We store it on the same servers that run this site, kept reasonably long enough to follow up on your inquiry — usually six to twelve months, sometimes longer for orders or projects with open warranty. You may request a copy of everything we hold, ask us to correct mistakes, or have it deleted entirely. Just send a note and we will act on it within thirty days. If you feel we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.
Cookies
Only functional cookies are used here — the ones a site needs to remember a choice you've actively made: language, currency, log-in state, cart contents. We do not run analytics or advertising scripts on this site. There are no third-party scripts that drop their own tracking cookies. If you want a finer-grained inventory of every cookie this site sets, write to us and we'll send you the full list. You can block or delete cookies in your browser; the site will keep working but you'll have to re-enter preferences on subsequent visits.
Your information
You can request a copy of everything we hold on you, ask for any of it to be corrected, withdraw consent for processing, or have your records deleted entirely. We will handle any reasonable request within thirty days without charge. You also have the right to ask for your data in a portable, machine-readable format so you can move it elsewhere. If we ever disagree with you about how something has been handled, you have the right to raise it with your local data-protection authority.
Company details: this site is operated by Green Roots Collective, roasting since 2017, founded by Maya Okonkwo, at Green Roots Collective, Behind the Elmwood Community Centre, Elmwood Road, London. Questions about your data or these terms can go to hello@greenrootscollective-12236.com.